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FAQ and Contact
Shipping, returns, care, bag deployment: answers to the questions we're asked most often. If yours isn't there, write to us — we respond within one business day.
Is it a bag or a deployable surface?
Both functions are contained in a single object. The round base of the bag is the surface: by closing the snaps around the perimeter it becomes a bag, by opening them it reverts to a flat surface.
Is it suitable for daily use?
It is primarily designed for everyday use—running errands, going to the market, commuting—with additional uses for the park, the beach, or picnics.
Is it complicated to deploy?
No. There is no assembly or accessories: you open the snaps around the edge and the bag unfolds. Returning it to transport size involves the reverse action.
Is it bulky?
When folded, it remains a shoulder bag. When empty, it reverts to a disk a few millimeters thick that can be stored flat.
Can it be used at the beach?
It unfolds on the surface to be installed. Refer to the product data sheet for characteristics and maintenance instructions before prolonged exposure to sand and salt water.
Is it easy to wash?
Yes, it's machine washable. Delicate cycle at 30°C, air dry.
A question? Write to us.
Order, delivery, returns, maintenance, or complaints: ask your question here. A real person will respond within one business day, Monday to Friday.
Ou écrivez-nous directement à contact@outdoorsbagshop.com.